Privacy Policy & Terms
Privacy Policy
Last updated: May 2026
Shrim by HNMT Naturals ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, why, and how we use it.
Information We Collect
- Order information: Name, phone number, shipping address, and order details when you place an order
- Contact information: Name, email address, and message content when you use our contact form
- Newsletter information: Email address when you subscribe to our newsletter
- Usage data: Browser type, pages visited, and interaction data collected automatically
- Cart data: Items in your cart, wishlist, and recently viewed products (stored locally in your browser)
How We Use Your Information
- Process and fulfill your orders
- Communicate with you via WhatsApp regarding your order
- Send newsletter updates about new products and offers (only if you subscribe)
- Improve our website and customer experience
- Respond to your inquiries and provide customer support
Data Storage
Your order, contact, and newsletter data is stored securely in MongoDB Atlas. Cart and wishlist data is stored locally in your browser and is not sent to our servers unless you place an order.
Data Sharing
We do not sell, trade, or share your personal information with third parties except as necessary to fulfill your order (e.g., shipping partners) or as required by law.
Your Rights
- Request a copy of the personal data we hold about you
- Request correction or deletion of your personal data
- Unsubscribe from our newsletter at any time
- Contact us at hello@shrimsugandhi.in for any privacy-related requests
Terms of Service
Last updated: May 2026
By accessing and using the Shrim website, you agree to be bound by these terms. If you do not agree, please do not use our website.
Products & Pricing
- All prices are in Indian Rupees (INR) and inclusive of applicable taxes
- Prices are subject to change without notice
- Product images are representative; actual product may vary slightly in appearance
- Product availability is subject to stock
Orders
- Orders placed through our website are confirmed via WhatsApp
- We reserve the right to cancel or refuse any order at our discretion
- Payment is accepted via UPI, bank transfer, or Cash on Delivery (where available)
- Order confirmation on WhatsApp constitutes a binding agreement
Intellectual Property
All content on this website — including text, images, branding, and design — is the property of HNMT Naturals and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
Limitation of Liability
Shrim by HNMT Naturals shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product in question.
Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.
Contact
WhatsApp: +91 94545 39293
Email: hello@shrimsugandhi.in
Address: Shrim by HNMT Naturals, Jankipuram, Lucknow, Uttar Pradesh, India 226021